August 19, 2019 - May 8, 2020
The EASE service is a curb-to-curb, on-demand service operated by a small bus in East Ames (see area zone map). The service will pick up customers at Ames City Hall, on the south side of the building located at 515 Clark St., and provide service to any location within the zone. When customers are ready to return, they may call CyRide's office to make a reservation to ride back to City Hall where transfers can be made to other CyRide bus routes. Trips that start and end within the zone can also be accommodated.
Service Hours: 7:00 a.m. to 6:00 p.m. (hourly service at City Hall)
Days of Service: Weekdays; Monday - Friday
To make a reservation for pickup in the EASE zone, call CyRide at 239-5600 and provide the following information:
- Telephone Number (best number to reach you)
- Date of Travel
- Departure Location (including specific door)
- Destination Location
- Desired Arrival Time
A limited number of subscription trips will be available if customers are traveling to the EASE zone at the same time and days of the week for a sustained period of time. Customers can call up to 7 days in advance to make a reservation, but will also be able to call at the time they need service and a bus will be sent to their location as quickly as possible.
No reservations are needed from Ames City Hall to the zone as a driver will ask customers destinations when they board the bus and will deliver them to their desired location.
If there is a need to cancel a previously scheduled trip, notify CyRide at 515-239-5600 at least 30 minutes before the trip schedule time.
Pick Up Times
CyRide reviews the desired arrival time when a reservation is made and schedules a pick-up time as close to this time as possible. Riders are notified when they call to book a ride of their scheduled pick up time. Vehicle arrival times may vary so please be ready five minutes before your schedule time. CyRide vehicles will not leave before this scheduled time.
Pick Up Locations
CyRide will accommodate most location requests; however, not every stop will be ADA accessible.
Cost Per Ride
This cost to ride the EASE is the same as a riding any regular bus (excluding circulator routes) at a fare of $1.00 per trip. Iowa State Student Identification Cards, Reduced fares, tickets (yellow or green), passes, and transfers are also accepted.
For Reservations: 515-239-5600
General Questions: 515-292-1100
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