How to Ride
In order for your trip to be as comfortable and convenient as possible, we are providing these guidelines to help you in using our bus system.
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Items Not Allowed Food & Beverages Moonlight Express Overloaded Buses Running Behind Schedule Stopping the Bus |
Exiting the Bus Windows Safety Equipment Passengers with Wheelchairs Transferring Buses |
Items Not Allowed
The following items are not allowed on our buses, for your safety and the safety of others:
- Car batteries
- Firearms
- Gasoline or other flammable liquids
- Large pieces of lumber
- Large boxes (A projection TV just won’t work)
- Animals other than service animals
- Other items that cannot be kept out of the aisles of the buses
Food and Beverages
Beverages are allowed on the buses, as long as they have a closeable lid. Pop cans will be allowed, but any other beverage must have a closable lid. We ask that you not eat food items on the buses, as they can be messy.
Moonlight Express
CyRide’s Moonlight Express service operates after 10:15 PM, ending at 2:30AM on Friday and Saturday evenings, while ISU is in session. This is a free service that offers passengers a free, safe ride. When you call for a ride, please have the following information ready:
- Where you are at
- Where you need to go
- How many people are with you
- How soon you would like to go
The dispatcher will take this information, and schedule a call for you. This may take a few minutes, as many people are riding our service. Please be prepared to hold, and as soon as the dispatcher has your call set up for you, they will let you know where to wait for the bus, and what time the bus will be there to pick you up. There are several buses running our service, and the first bus you see may not be the one that is coming to pick you up. Please wait at the location the dispatcher tells you to, and your bus will be at your location within a few minutes of the time we have given you.
Overloaded Buses
During busy times and/or inclement weather, buses will occasionally get overloaded. Please make as much standing room as possible, and fill seats from the back of the bus to the front of the bus, so that we can carry as many people as we can. If you need to stand, please move as far back as possible.
Running Behind Schedule
Sometimes, due to circumstances beyond CyRide’s control, buses will run a few minutes behind. We will make every effort to stay within 3 minutes of the posted schedule. Please plan to be at your stop 5 minutes early to avoid variances in schedules. Schedules for fixed route operations are available on buses, on the CyRide website, (As if you didn’t know that, since you’re already here) several local merchants, and at City Hall. Feel free to take one for your personal use.
Stopping the Bus
To request a stop, please pull on the stop cords located along the sides of the bus. This will let the driver know that you need off at the next stop. A polite verbal request is also acceptable.
Exiting the Bus
The rear doors of the bus are for passenger exit only. After the green light above the doors is lit, you may exit the bus.
Windows
Please keep everything (including yourself) inside of the windows. Windows may be opened in warmer weather for comfort, but we ask that you not throw anything or hang anything out of the windows.
Safety Equipment
Safety equipment such as fire extinguishers, first aid kits, and cleaning supplies are equipped on our buses. If the need arises for one of these items, please talk with the driver.
Passengers with Wheelchairs
Occasionally passengers in wheelchairs will be boarding. Passengers in the seats over the wheelchair restraints will need to relinquish their seats so that the driver can secure the passenger’s wheelchair.
Transferring Buses
If you need to transfer to another bus, please tell the driver when you board. Sometimes buses may be running behind, and we wouldn’t want you to miss your transfer to the other bus. If you are unsure of whether or not you need to transfer, or where you are going, please feel free to ask the driver, and they can help you get to your destination.
