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Dial-A-Ride is a door-to-door service serving individuals with a disability within the City of Ames during all hours the fixed routes are running. Passengers eligible for paratransit service as defined by the Americans with Disabilities Act can ride for the fares shown below. All others pay the General Public fare. 

Rides may be scheduled up to two weeks in advance and must be scheduled by 4:30 pm of the night before you want to travel to be ensured of a ride. Dial-A-Ride only travels within the City of Ames and there is a higher cost east of the Skunk River on weekdays after 6pm as well as on weekends.  Same day calls will be accepted if there is time and space available.  HIRTA bucks (sold in 10 ticket bundle) are now being sold at CyRide as well as HIRTA offices.

Call 1-877-686-0029 to arrange for a ride.  To view CyRide's Dial-A-Ride brochure, click here.
To view CyRide's Dial-A-Ride Denial of Service Policy where customers may be suspended for a period of time, click here.
 


Dial-A-Ride Fares (one-way trip) - within 3/4 mile of a fixed route
  ADA Eligible General Public
Full Fare $2.00 or 2 HIRTA Bucks
$18.00
ISU Student Free  $18.00


Dial-A-Ride Fares (one-way trip) - East of Skunk River (within the city limits of Ames)
(Weeknights only after 6pm and all day on weekends)
  ADA Eligible General Public 
Full Fare $5.00 or 5 HIRTA Bucks
$18.00
ISU Student $5.00 $18.00 

To be eligible for ADA paratransit service, a passenger must be unable to use a fixed route bus due to one of the following reasons because of a disability:

  • Unable to get to or from a bus stop at the point of origin or destination
  • Unable to board the bus at a bus stop
  • Unable to independently recognize the destination and disembark the bus
  • If a trip involves a transfer, unable to travel between routes

Being unable to drive, living in an area where there is no bus service, or because Dial-A-Ride is more convenient does not make a person eligible for Dial A Ride unless they meet one of the criteria above due to a disability.

To download an ADA paratransit service application click here. Download the application to your computer, print it, and send it to CyRide at 601 N. University Blvd.; Ames, IA 50010.

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Last updated: 10/6/2016 2:20:06 PM